29 / 09 / 16
Why you need a style guide
What’s one thing you can do to transform everything you write at work? In fact, not just what you write: what your colleagues write too – even everyone in your entire organisation. Better still, as well as improving the emails, reports, letters, proposals and other documents you all produce, it can overhaul everyone’s experience of […]
14 / 09 / 16
The easiest way to settle office grammar disputes
Like it or not, we all end up getting thrown into arguments about whether something we’ve written is ‘correct’. This could be a colleague picking you up on your apostrophes. Or it might be a subtle point of style that your manager crosses out with angry red pen. It may just be a snide Facebook […]
25 / 08 / 16
The best way to unlock the information in your head
So, you’ve got something you need to write. It might be a report you’ve had to do mountains of research on, until the facts and ideas are crowded and jostling against each other in your head. Or maybe it’s a document for which you have all the necessary facts in your mind already. Either way, […]
16 / 08 / 16
How to give effective feedback
A colleague gives you a report (or letter or proposal …), asking for your feedback. It’s now suddenly on you to make their document great. Maybe you’re a team leader, who has final sign-off on everything your colleague writes. Or you might just be asked by a friend at work who’s stuck and desperately needs […]
11 / 08 / 16
Is the active voice always best?
The active voice gets a hero’s welcome from most writing guides, which tend to demonise the passive voice as the root of all grammatical evil. Yet the passive voice does have its defenders, who accuse the first group of oversimplifying matters. Generally, the active voice is the way to go. But Team Passive do have […]
04 / 08 / 16
Thanks in advance? No thank you
Look through your inbox or an online forum, and it won’t be long until you hit someone making a request and concluding with ‘thanks in advance’. But they’re probably making a big mistake. What’s more, they may have no idea about the hornets’ nest of irritation they’re poking just by using a few short words. […]
28 / 07 / 16
Writers without borders: three rules for international emails
Given the nature of business today, it’s very likely that at some point you’ll have to write to someone from another country – or someone whose first language isn’t English. (We are making a bit of an assumption – that, since you’re here, you tend to write in English.) English has been called ‘the language […]
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