29 / 01 / 16
How to control email (and free yourself)
If there’s one area that unites most professionals, it’s the struggle with email. Whether it’s how to manage the daily deluge of messages in our inboxes, how to respond to them or how to write them so they don’t lead to misunderstandings, finding ways to control email (and not let it control us) is a […]
26 / 01 / 16
Are your sentences back to front?
Putting people at the centre of everything you write is critical to the success of your documents and emails. (At least, it is if you want people to actually read what you write.) But what does that mean in practice, when it comes to the words and sentences you write? Well, it’s simpler than you […]
18 / 01 / 16
How well does your board understand your business?
The monthly report to the board or senior management team is much more than just one more chore you need to get through. It provides a vital connection between you and the people who can steer your company. It could have a direct effect on the decisions they make. This is why you need to […]
16 / 12 / 15
Give up willpower this year
At this time of year, our thoughts inevitably turn to fresh starts and making resolutions for better ways to live and work. If you’ve pledged to give up cake or make the gym your second home, you’re certainly in good company. My friend Philippa is one of many who have declared this ‘Dry January’ (which […]
04 / 11 / 15
Should you always send a cover letter with your CV (résumé)?
One of our Emphasis 360 members has emailed to ask if it’s always necessary to write a cover letter when applying for jobs or internships. Their view is that they’ve worked hard to perfect their CV (curriculum vitae – also known as a résumé) and that it should just ‘speak for itself’. I can see […]
16 / 10 / 15
60-second fix: Do you write Kind regards or Kind Regards?
When you’ve finished an email, all you need is a friendly, professional sign off. And there’s one popular choice. That choice is ‘Kind regards’. For most work emails, it’s hard to go wrong with this. It’s succinct and it’s professional. Yet every day, I get emails from people following my free Improve your grammar email […]
23 / 09 / 15
How to write numbers, part 2: when to use hyphens
Things can get complicated when big numbers or long division are involved – not least when you have to write numbers out. The question even extends to the punctuation you should use – especially hyphens. For instance, do you need hyphens in long numbers when you write them as words? Or in ages? What about […]
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