Our clients

Since we started out in 1998, we’ve helped more than 50,000 people from over 5,000 organisations across the globe transform their writing and communication at work.

We work with blue-chip companies, government departments, consultancies, law firms, universities, charities, accountancy firms, pharmaceutical companies, the retail sector, construction firms – in fact, anywhere where effective business writing and communication play a key role.

Hear what some of our recent clients have to say about our training.

 

BUPA

'Writing is very important to us ... It was one of the best courses in terms of feedback that we've run.'

Sue Taylor, BUPA, on our in-house training

Burness Paull

'More than any training from any training provider, the feedback has been universally positive.'

Derek Cummings, Burness Paull, on our in-house training

BUPA

'I can safely say this is the only provider I've ever used where the feedback was 100% positive.'

Ian Wilcox, Magnox, on our in-house Technical-writing course

BUPA

'One of the most highly evaluated external sources of information we've ever come across.'

Helen Hey, York Teaching Hospital NHS Trust, on our Writing to customers course

BUPA

'I would recommend this course to anyone. In fact I've already emailed my girlfriend about it!'

David Ayer, Children's Society, on our High-impact business writing course for individuals in London

BUPA

'It's been really enjoyable, really engaging. There's a lot of different material and practical elements.'

John Ferguson, ALDI, on our course The reluctant presenter – our presentation-skills course.

Case studies

Clients by sector

Click any item to see a list of our clients in that sector.

Accountancy and consultancy

  • AC Nielsen Company Limited
  • ACCA UK
  • Boxwood
  • Burns Owen Partnership
  • Cosine UK
  • Deloitte
  • Det Norske Veritas BV
  • Enviros
  • Ernst & Young
  • Exprodat Consulting Ltd
  • GKA
  • Good Business
  • Grant Thornton
  • Hymans Robertson
  • ISG Webb
  • Lane Clark & Peacock
  • Lighthouse Group
  • Management Consultancies Association
  • Manpower
  • PMSS
  • Richmond Associates
  • SeaRoc
  • Sound Ideas
  • The Survey Centre
  • Tuv Nel
  • Xyntéo

Charity

  • Anchor Trust
  • Cancerbackup
  • Clic Sargent
  • Common purpose
  • The King’s Fund

Education

  • Goldsmiths College
  • Institute of Development Studies
  • Learning Skills Council
  • Liverpool John Moores University
  • London Business School
  • The British Museum
  • World ORT

Financial

  • Aberdeen Asset Management plc
  • ABN Amro
  • American Express
  • AON Hewitt
  • AXA Investment Managers
  • Bank of Scotland Merchant Services
  • Brewin Dolphin
  • Catalyst Corporate Finance
  • Close Bros
  • Edgar, Dunn & Company
  • First Data
  • Goldman Sachs International
  • Henderson Global Investors
  • HSBC
  • Hymans Robertson
  • JP Morgan Asset Management
  • Lloyds of London
  • Lloyd’s Register
  • Marks & Spencer Money
  • Norwich Union Healthcare
  • Pioneer Investments
  • RBC Dexia Investor Services
  • Royal Bank of Scotland
  • Schroders
  • Simmons & Company International
  • Standard Chartered Bank
  • Travelex Currency Services
  • Wesleyan

Healthcare

  • Amgen
  • Baxter AG
  • Bermuda Health Council
  • Bradford Teaching Hospitals NHS Foundation
  • BUPA
  • C-Med
  • Convatec
  • F. Hoffman-La Roche A.G.
  • Forth Valley NHS Trust
  • GlaxoSmithKline
  • Hobart UK
  • Integrated Dental Holdings
  • Newcastle upon Tyne Hospitals NHS Trust
  • South West Peninsula Strategic Health Authority
  • The Care Commission for South East Morton
  • The Nuffield Trust
  • West Kent PCT

Industrial goods and construction

  • Agrisystems Ltd
  • Britton Price Ltd
  • Cobham
  • Dean Dyball
  • Invensys Rail
  • Lend Lease Design
  • Skanska
  • Volvo Construction Equipment Ltd
  • Westinghouse Rail Systems

Legal

  • Barlow Lyde & Gilbert
  • Berwin Leighton Paisner
  • Birketts
  • Boodle Hatfield
  • Browne Jacobson
  • Burness LLP
  • CMS Cameron McKenna
  • DLA Piper UK LLP
  • Essex Legal Services
  • Farrer & Co
  • Kendall Freeman
  • Mayer Brown International LLP
  • Nabarro
  • Olswang
  • Practical Law Company Ltd
  • SJ Berwin
  • Slaughter and May
  • Stephenson Harwood
  • Withers Worldwide

Materials and chemicals

  • Air Products PLC
  • BP International Limited
  • Brook Hunt Associates
  • DuPont UK
  • Imerys
  • Research Sites Restoration Ltd
  • Shell International Limited
  • Total UK
  • Veritas DGC

Media and Publishing

  • Fresheye Marketing
  • Leapfrogg
  • Macmillan Distribution
  • Mediabrands
  • Oxford University Press
  • Spinning Clock
  • Trinity Mirror
  • Zerofiftyone

Public sector and government

  • Advertising Standards Authority
  • Camden Council
  • Centrex
  • CFE
  • Chatham House
  • Defence Science and Technology Laboratory (Dstl)
  • Department of Justice
  • e-skills UK
  • Ealing Council
  • East of England International
  • EHRC (Equality and Human Rights Commission)
  • Energy Charter Secretariat
  • Environment Agency
  • European Medicines Agency
  • European Southern Observatory
  • HM Revenue & Customs
  • HMICA (Her Majesty’s Inspectorate of Court Administration)
  • Home Office
  • Hyde Housing Association
  • Integrated Fund for Agricultural Development
  • Lambeth Borough Council
  • Mental Welfare Commission for Scotland
  • National Consumer Council
  • Natural England
  • One NorthEast
  • Overseas Development Institute
  • Parliamentary Counsel
  • Pensions Regulator
  • PMETB
  • Post Office
  • Royal Borough of Kensington & Chelsea
  • Scottish Federation of Housing Associations
  • Sector Skills Development Agency
  • UK Border Agency
  • UKAEA (Atomic Energy Authority)
  • UKDS
  • USDA Foreign Agricultural Service
  • West Yorkshire Fire and Rescue

Services, retail & consumer goods

  • APS Group
  • Artizan
  • Arval
  • British Car Auctions
  • Cadbury Trebor Bassett
  • Camelot Group plc
  • CMP Information
  • Coca-Cola Enterprises Ltd
  • Elior
  • EMCOR
  • Homeserve GB Ltd
  • Hydrogen Group
  • Ladbrokes Ltd
  • London Underground
  • Marks & Spencer
  • Monaghan Mushrooms
  • Nestlé
  • Now Training Ltd
  • OCS
  • Pearson
  • Pestfree Environmental Services Ltd
  • Pura Aventura
  • RAC
  • Royal Mail
  • SITA UK
  • Stiles Harold Williams
  • The Restaurant Group
  • Vertex
  • Visit London
  • Wells & Young’s Brewing Company Ltd
  • Which?
  • William Hill Organisation
  • Workplace Management

Technology and communications

  • Advent Information Management Ltd
  • Amplicon Liveline Ltd
  • Arqiva
  • BlackSpider Technologies
  • Computacenter
  • Computer Associates
  • DHL Information Services.
  • France Telecom
  • Frontier Software
  • G4S Technology
  • GSH UK
  • Hewlett Packard
  • Hitachi Europe Ltd
  • i2
  • Ideal Hardware Ltd
  • Infor
  • Inmarsat Limited
  • Logistics Applications IPT
  • Microchip
  • Netservices Plc
  • Ovum
  • Phoenix IT Group
  • Pillar Data
  • Powwownow
  • Pulse Power & Measurement Ltd
  • Salford Software
  • Socitm

Utilities

  • British Gas
  • Centrica
  • EDF Energy
  • Electricity North West Ltd
  • Gazprom