Live online or face-to-face training

Clearer, more readable emails and a happier, more effective team

Enquire now

Effective email-writing course

Group learning
This course is for in-house teams and group bookings of 4 or more. If you’re booking independently, join one of our regularly scheduled online or in-person courses for individual learners.

For Individuals

Who is it for?
Our in-house email-writing training courses are ideal for any teams who write emails within their roles.

(Do your team mostly email customers? Check out our Writing to customers course.)

Non-native English speakers on your team? See if our course is suitable.

What level is it for?
Any level. We tailor the content to meet participants’ needs and experience.

When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.

Course length
Flexible, typically 3–7 hours. Online training can be split into two shorter sessions.

We can also cover select key aspects of this course in a 90-minute lunch-and-learn session for larger groups.

Delegates
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)

Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.

Your course can also be part of a blended programme that will support your team in changing their writing for good.

Cost
The cost will depend on a few different factors. See how our pricing works here.

Let’s talk about your course

Enquire now

Writing business emails is part of almost every role these days. But poorly written emails will only waste time and lead to frustration or lost opportunities.

This comprehensive, practical course will give your team a complete grounding in this key skill, training them in proven email-writing best practices and techniques.

As with all our in-house courses, we tailor the content using real-life examples from you – so all the materials your team get are relevant for your sector, industry and the kinds of emails they typically write.

A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.

We can run this course remotely online or in person at your workplace or choice of venue.

By the end of their bespoke course, attendees will be able to:

begin and end emails professionally
structure emails logically using the SCRAP formula
get the reader on-side from the beginning
avoid making embarrassing mistakes
get the main point up front (and not buried in the detail)
know when email isn’t the best solution
understand the fundamentals of grammar and punctuation.

Learn all about this course

Get the full in-person course guide (PDF)

Get the full remote-learning course guide (PDF)

Cyber Essentials Plus

We are certified to Cyber Essentials Plus standards. So you can be confident when sharing your documents and delegate details that your information is safe.

FSQS

We're also FSQS registered. FSQS is a third-party compliance and risk assessment trusted by some of the largest banks, building societies and insurance companies in the world.

Enquire about this course

Call +44 (0)1273 732 888 or send us a message