There’s no escaping email. Most of us spend more time at work writing (not to mention reading) emails than anything else.

But for all the time we spend on it, email often fails to be the effective communication tool it deserves to be. More than that, it can even become the problem. Not only do many emails simply go unopened, many more are misunderstood, cause needless arguments or just fail to get ideas across at all.

It doesn’t have to be this way. With the right techniques and a tweaked approach, email can get your ideas across efficiently – and with much less effort. Done right, emails can help diffuse difficult situations and build rapport between you and your reader.

Turn email at work into the effective tool it should be with this short and engaging e-learning course. These eight modules of fun, interactive exercises and videos will help you make practical, lasting improvements to your skills with this business communication staple.

Topics you’ll cover include how to:

	begin and end emails professionally
	get the reader on-side from the beginning
	avoid making embarrassing mistakes
	tackle challenging emails
	write effective emails to people in other countries and cultures
	know when email isn’t the best solution
	stop being a slave to your inbox.

As you write emails every day, you’ll see results immediately.