0044 (0)1273 732 888
High-impact business writing
Want information quickly? Call us on +44 (0)1273 732 888 to learn how we can help your team write better business letters.
On a typical one-day business letter-writing course, your team will learn how to:
Please note that this is only a sample outline. We’ll listen closely to your needs, tailoring it to the business letters you write, the problems you’ve noticed, and the readers you’re writing for (see more: Tailoring the course to your needs).
(If your team mainly writes letters to customers, please see our Customer-letter writing course)
Download a PDF about this course, including a sample course outline, or call us on +44 (0)1273 732 888 to find out more.
We know that every client is unique, so we’ll focus on the kinds of business letters you want your team to write. From credit applications to acknowledgements of sales, we’ll learn exactly what you want your business letters to achieve.
Armed with this information, we’ll work with our specialist course developers to customise your business letter-writing course with relevant examples and exercises.
Call us on +44 (0)1273 732 888 or send us a message, to learn how we can help your team write better letters
We can train as few as four people, or work with your entire company or organisation.
We’ll come to you and run the course on your premises, wherever you are in the world.
We also know that running courses can be a daunting task. So our experienced, dedicated operations team will ensure that everyone is where they need to be and that everything runs to schedule.
Everybody has their own writing issues and particular areas they can most benefit from improving. Our proprietary writing analysis is a unique way of measuring those differences.
Before the course, we’ll analyse a section of a business letter from every delegate. (We can use another document if they are new to letter writing.) Then we’ll produce a graph to show each person their strengths and weaknesses. This is a detailed tool covering fifteen key writing areas – everything from sentence structure to keeping it short and simple.
This means your team members won’t have to self-diagnose their business letter-writing and work out what to improve first. Instead, we’ll show them exactly what to focus on for the quickest results.
Read more about our writing analysis.
All our trainers are specialists with up to thirty years’ professional writing experience. We use only our own trainers; we never farm work out to associates.
Each has graduated from our Trainers’ Academy, completing a rigorous course to learn how best to pass on their knowledge. This can take up to six months and culminates in an assessed training course, in which their performance as a trainer is judged by one of our most experienced consultants.
All of this ensures that they can combine their in-depth knowledge with the ability to engage your team and inspire them to make lasting changes.
Meet our trainers
We know that your team need to keep improving their skills once they’ve left the training room.
That’s why we’ve developed a complete follow-up programme. We call it Emphasis 360 (or e360 for short), and it combines weekly online lessons with direct access to our writing experts.
No other business-letter writing course has the option of this level of continuing feedback and support. It’s an ideal way to cement your team’s new writing skills, keeping them at the forefront of their minds.
Learn more about our follow-up programme, e360
Our post-course coaching clinics are an ideal way of ensuring your team’s new letter-writing skills stick.
First, we’ll analyse a sample of every team member’s writing using our unique writing analysis (see above), so they can see how their writing skills have improved. (This also allows you to review how far your team has improved since the course.)
Then our expert writing trainer will work with each team member one-to-one, tackling any remaining issues and further improving the confidence and abilities of everyone on your team.
Prices for our business-letter writing course vary according to the size of your team and your specific training needs. Please call us on +44 (0)1273 732 888 to learn more.
You can enquire about this course right now by filling in the form below. We’ll get back to you within 24 hours (and usually much sooner).
Alternatively, give us a call on +44 (0)1273 732 888.
Tell us how many people you’re looking to train, and we’ll get right back to you.
‘Very useful course. I believe it will help my letters flow better.’
‘Very useful to have identified areas where the style/language used can make a letter more readable.’
‘The course was very interesting and well structured.’
‘Excellent trainer, lively, interactive and knowledgeable. I was concerned that, as I have a good standard of English, I wouldn’t benefit from the course. But it was very good and I did!’
‘I enjoyed the presentation of the material and the supplements that have been provided.’
‘Letter structure and recap on punctuation particularly useful. Really enjoyable course, specifically relevant to my new role.’