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Advice and tips
Posted by: Jacob Funnell
21 / 04 / 16
Bullets are designed to call out key points and help the reader scan large amounts of information. Or at least, that’s the idea. You can start out with good intentions when you use them – you’re probably trying to make life easier for your readers. Perhaps you’re trying to create a document that’s snappy, easy […]
Posted by: Rob Ashton
05 / 04 / 16
Sometimes we can’t remember why we do things a certain way. This is certainly the case with company reports and other documents. It may not always be the best way – far from it – but that’s the way they’re written and that’s that. ‘We must always start with two pages of background,’ explains a […]
Posted by: Simon Busch
31 / 03 / 16
What’s the right tone to strike in business writing? Formal? Yes, you want to come across as a serious contributor to the subject at hand and not to sound too … chatty? Hmmm. But if you’re too serious, don’t you risk boring people and losing them? Tone is a minefield. And it’s made all the […]
17 / 03 / 16
If you ask your colleagues about whether you should capitalise job titles, you’ll probably get several different answers. You might think this is because they’re all mistaken about the ‘right’ answer. But that’s not the case – there’s no single, universally agreed upon standard for capitalising job titles. In cases like this, you need an […]
29 / 01 / 16
If there’s one area that unites most professionals, it’s the struggle with email. Whether it’s how to manage the daily deluge of messages in our inboxes, how to respond to them or how to write them so they don’t lead to misunderstandings, finding ways to control email (and not let it control us) is a […]
Posted by: Catie Holdridge
26 / 01 / 16
Putting people at the centre of everything you write is critical to the success of your documents and emails. (At least, it is if you want people to actually read what you write.) But what does that mean in practice, when it comes to the words and sentences you write? Well, it’s simpler than you […]
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